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Join Tenant Pulse It takes less than two minutes to sign up to Wales' only National Tenant Opinion

Our 4th All Wales Annual Survey Report

About Tenant Pulse What is Tenant Pulse?

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Do you want to help make housing better?

Tenant Pulse is the voice of tenants in Wales. It has been created by TPAS Cymru and is supported by Welsh Government. We aim to:

• Find out what matters most to tenants
• Release regular surveys
• Hold prize draws to reward people who take part.

The results of our surveys are used by Welsh Government and landlords to create housing policy which works for tenants, and which makes housing in Wales safer and fairer.

About TPAS Cymru Over 30 years of listening to tenants

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TPAS Cymru has worked for over 30 years as Wales' only Tenant Engagement Experts. We help Housing Associations, Local Authorities and Supported Housing Providers put tenants at the heart of their work.

We provide training to tenants and landlords, help tenants scrutinise their landlords' policies, and represent our members' view to Welsh Government and other policy makers.

We have created Tenant Pulse to help tenants have their say on the things that matter most. We want to give those who are affected by the law a say in how it's created.

LIVE OPEN SURVEYS - HAVE YOUR SAY

Survey NEW: Tenant v's Landlord references
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This short survey is for PRIVATE RENTERS only.
It seeks to explore renters views on references and tests an idea on landlords also being required to provide references.
Take the Survey TPAS Consultancy

TPAS Consultancy

Survey Value for Money

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When you think about "value for money", what matters most to you? Complete this survey so that we can help landlords focus on the most important issues.

Take the Survey

TPAS Consultancy

Survey NEW: Communicating with your landlord and community

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How do you usually get your news from your landlord? Tell us more about the ways you communicate with your landlord and community.

Take the Survey

TPAS Consultancy

Survey NEW: Bothered/Not Bothered: Net Zero Edition

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At a recent Tenant Network, we raised some controversial questions to the tenants. Fill out this 2 minute survey to be involved in the conversation.

Take the Survey

TPAS Consultancy

Survey Benefits Issues

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Do you claim any benefits? Have you ever had problems with them? Let us know by clicking here.

Take the Survey

TPAS Consultancy

Survey Anti-social Behaviour

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Anti-social Behavior can have a serious impact on communities and individuals. Let us know your experiences, so that we can help make our communities safer.

Take the Survey

TPAS Guide To Tenant Participation

PUBLISHED TENANT PULSE SURVEY REPORTS

4th All Wales Annual Tenants Survey - Dec 24Our fourth Annual Tenants' Survey reflects the voices of tenants in every county in Wales and from a wide range of backgrounds View the Results

3rd Annual Survey on Rents, Service Charges and Affordability - September 24
Our latest Tenant Pulse - Rents, Service Charges and Affordability
View the Results

4th Annual Survey on Net Zero and Energy Efficiency - May 24
Our 4th Net Zero Survey was focused on energy efficiency, affordable warmth attitudes to Net Zero
View the Results

Homelessness Allocations and Priority Survey - Feb 24
Our latest Tenants' Survey was following Welsh Government asking for views on their proposals to policy and law to end homelessness in Wales
View the Results

3rd All Wales Annual Tenants Survey - Dec 23
Our third Annual Tenants' Survey reflects the voices of tenants in every county in Wales and from a wide range of backgrounds
View the Results

Our 2nd Rent Setting Consultation Survey - October 23Our latest Tenant Pulse is focussed on one of the biggest housing issues in Wales right now - Rent Consultation and Rent Setting. We're pleased to publish our report to the public with our insight.
View the Results

Adequate Housing and Fair Rents in the Private Rental Sector Survey - August 23This Tenant Pulse is a result of the Welsh Government recently published their Green Paper on Fair Rents and Affordability, so TPAS Cymru took the opportunity to collaborate with Single Parents Wellbeing charity to gain insight from private renters to understand their challenges, hopes and aspirations for the future of renting privately in Wales and explore their views on the subjects covered in the Green paper. View the Results

3rd All Wales Net Zero and Energy Efficiency Survey - June 23 Our third Annual Net Zero and Energy Efficiency Survey is designed to examine tenants' views on the decarbonisaion agenda and behaviours since the cost of living crisis.
View the Results

2nd All Wales Annual Tenants Survey - Nov 22
Our second Annual Tenants' Survey reflects the voices of tenants in every county in Wales and from a wide range of backgrounds
View the Results

ResultsRent Consultation Survey - Oct 22
After discussions with Welsh Government, we launched our most important Pulse survey to date looking at subject of Rent and the services it provides and what this means to tenants
View the Results

ResultsAttitudes to the Energy Crisis & Net Zero - Aug 22
This is our 2nd Pulse report focused on energy crisis and attitudes to Net Zero

View the Results

ResultsAll Wales Tenant Voice - Oct 2021
Issue 1: The Basics Matter. Our structured Annual All Wales Tenant Survey on Tenant Perceptions. It explores tenants views on their homes, communities and issues that really matter to them.
View the Results

ResultsTenant Voice on Climate Change and Decarbonising Homes – April 2021
This report explores the knowledge and awareness of tenants in Wales, in relation to the environmental challenges.

View the Results

ResultsTenant Voice on Covid-19: Phase 3 – Nov 2020
This report is phase 3 of a series that looks at tenants’ experiences across Wales in relation to the Covid-19 pandemic.

View the Results

ResultsTenant Voice on Covid-19: Phase 2 – Cracks Staring to Appear - May 2020

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The 2nd survey for tenants during the pandemic to understand how tenants in Wales were feeling and their current attitude & needs.
View the Results

TPAS Consultancy

ResultsTenant Voice on Covid-19 - Apr 2020

View the Results

ResultsTenant Views on The Right Stuff Report - Jan 2020

View the Results

ResultsTenant Preferences on Contact Methods - Mar 2019

View the Results

Results Affordable Housing in Wales - Oct 2018

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Tenant Pulse response to the Affordable Housing Supply Review. This survey had a great response and was used by the Welsh Government to alter Affordable Housing policy to better represent tenants.
View the Results

TPAS Consultancy

Results Tenant Priorities on Repairs - May 2018

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See what matters most to Tenants with regards to Repairs. The behavior of contractors was a major theme.

View the Results

TPAS Consultancy

Results Value for Money - Jan 2018

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Tenants had differing opinions on what was most important. This survey had an excellent response of over 40% of all eligible members.

View the Results

TPAS Consultancy

3rd All Wales Net Zero and Energy Efficiency Survey - June 23 Our third Annual Net Zero and Energy Efficiency Survey is designed to examine tenants' views on the decarbonisaion agenda and behaviours since the cost of living crisis.
View the Results

4th Annual Survey on Net Zero and Energy Efficiency - May 24
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View the Results

4th Annual Survey on Net Zero and Energy Efficiency - May 24
Our 4th Net Zero Survey was following is focused on energy efficiency, affordable warmth attitudes to Net Zero
View the Results