The National Tenant Communications Conference

7^th February 2024, 10am-2pm

What does the future of communications in Welsh housing look like?

Communicating with tenants is one of the most important responsibilities of a landlord.

Be a part of our brand-new National Tenant Communications Conference to get the latest information on Communications and hear from our expert speakers on how we can ensure our communications are successful not only now, but also in the future.

With 1/3 of Wales’ population now renting, let’s unite as a housing sector to share some of the innovative approaches, practice, research and updates surrounding communications in housing.

In our 2023 Annual Pulse survey, 51% of social housing tenants shared that they believe their landlord should prioritising listening to tenants, with 39% of social housing tenants wanting clearer plans.

So how can we ensure our communications and digital engagement activities are successful and effective for all tenants in Wales?

Speakers:

• Natalie Tate, Strategic Communications Manager, Talking about Housing (Joseph Rountree Foundation)
• Steve Hayes, Director of Corporate Affairs and Communications, GreenSquareAccord
• Melanie Jones, Engagement Strategy Officer, Powys County Council Housing Services
• Francesca Carpanini, Communications Lead, Cynon Taf Community Housing Group
• Vicki Shenton, Customer Engagement and Marketing Manager, Denbighshire Housing 
• Simone Devinett, Head of Communities and Enterprise, RHA Wales
• Robbie Pritchard, Communications Manager, Shelter Cymru
• Jonathan Wilson, Senior Editor (Advice Online), Shelter Cymru
• Bobbie Hough, Managing Director, Hough Bellis Communications
• Tenant Speakers

Book your place via this Zoom link: https://us02web.zoom.us/meeting/register/tZcrcuGgpzosHNCDaGFX5zmpXAvjmfG2Kn3E#/registration

Cost to attend (per person):

• Staff: £69+VAT
• Tenants: £29+VAT
• Non-members: £89+VAT

• All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
• If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.
• For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links /screens is prohibited. Therefore, each person attending this event must have a separate registration.

We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority