Join us for this essential ASB online summit, where we’ll share best practices from across the U.K. 

Sponsored by:

The National ASB Good Practice Summit For Wales

Thursday, October 10th, 10:30 am – 12:30 pm 

Working together to create safe and happy communities 

Our sold-out National ASB Good Practice Summit is returning for another year! Join us for this essential ASB online summit, where we’ll share best practices from across the U.K. This is the chance for us to unite as a housing sector and share some of the innovative approaches, research, policy, and practices in housing surrounding ASB. 

Year after year, we are reminded of the devastating impact of ASB on tenants' and communities' well-being despite the hard work of landlords to tackle these challenging situations in our communities. 

In both our 2022 and 2023 Annual Survey of tenants in Wales, ASB was ranked as the number one thing tenants would change about their community. In our 2023 Annual Survey, 21% of social housing tenants reported that their landlords should prioritise dealing with ASB urgently.  

So, how can we tackle ASB in our communities together? What’s next for the sector and the nation? 

Join us at this key summit to hear from a range of sector experts who will share various approaches, strategies, and experiences in tackling this important issue. 

As landlords and tenants across Wales report record-high incidences of ASB among their communities, we’ll hear the latest on how we can work together to keep all communities in Wales safe, happy and cohesive. 

Speakers include:

 Complaints & Comments Policy 

Megan Cooper, Neighbourhood Officer, and Aled Hughes, Neighbourhood Officer - Cadwyn Housing Association 

CCHA - Cardiff Community Housing Association

Matthew Hoad, Tenancy Enforcement Officer and Luisa Jones, Tenancy Enforcement Officer Cardiff Community Housing Association 

Gerry Kelly, CEO -  OptusApp

 

Owen BarrettDigital Services Manager -  Newport City Homes

 

TPAS Cymru official (Tenant Participation Advisory Service)

Eleanor Speer, Engagement and Communications Officer – TPAS Cymru 

 

More speakers are to be announced soon...... 

 
Cost to attend (per person, not per group): 
  -  Tenants: £29+VAT 
  -  Staff (Members): £69+VAT 
  -  Non-Members: £89+VAT 
 

The event is in partnership with  EULA – OptusApp


Terms & Conditions – for paid online events
  • All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
  • If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
  • If you fail to attend a paid, online session, you will be charged the full cost of attendance.
  • Once we have received your cancellation, we will forward you a confirmation of your cancellation.
  • For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links / screens is prohibited. Therefore, each person attending this event must have a separate registration.
 
TPAS Cymru Right to Cancel
We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority

 

Event Information

Event Title

The National ASB Good Practice Summit For Wales

Date

Thursday 10 October 2024, 10:30 - 12:30

Booking Available Until

Wednesday 09 October 2024

Early Bird Booking Available Until

Event Type

Conference

Eligible for

All

Speaker

Guest Speaker

Venue Information

Venue Name

Online

Venue Address



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Booking Guide

1. A link to an online booking form for the online event will have been provided. Please follow the link and complete the booking form.

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