The National 1-day Staff Network

The Essential hive for tenant engagement and tenant communications

Thursday 19th September 2024, 10am-3:30pm.

Metropole Hotel and Spa, Llandrindod Wells LD1 5DY

This event is now full - please contact [email protected] to put your name on a reserve list

Our 1 day in-person network is back for 2024! This is your opportunity to join together with others in similar roles and be part a of our new Housing Hive - giving you the opportunity to learn, problem solve, share and network with other professionals.

During the day we’ll be zooming in and focusing on topical key themes to support your work, including:

• Social media and digital engagement: what works for you and your Tenants? What platforms are relevant now? How to avoid the risks?
• Rents – Tenant consultation & communications – what methods work? What do Welsh Government expect landlords to do?
• Marketing your offer – how can you best promote and communicate engagement opportunities for your Tenants? How can you reach those who are seldom heard? From FOMO to incentives, what works best? 
• What will be trending? – identifying the issues landlords will need to communicate and engage Tenants in going forward.  A chance to get ahead and ‘future proof’ your engagement and comms plans.

As it is an in-person event, we’ve limited places so that it is comfortable for you to relax and enjoy the day and to network with others, with a cabaret table seating room layout.

What’s included?  Other than lots of great sessions, there will be fab refreshments including a hot buffet lunch in the restaurant.

Suitable for: All staff and professionals working in Tenant Engagement, and Communications for tenants

Non-members - £109 + VAT

This event is now full - please contact [email protected] to put your name on a reserve list

• Written confirmation by email  is required for all cancellations.  Bookings cancelled  before the date of 3rd September 2024 will be refunded. No refunds will be processed after this date.
• Registered delegates who do not attend the event will be liable for payment in full unless written communication is received by the cancellation date of 3rd September 2024
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected].If substitute changes are made after the cancellation date, we cannot  guarantee we will be able to meet any specific needs, e.g. dietary. Do contact us beforehand to check.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.

• We aim to make sure that the courses and events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the course or event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled course or event we will transfer your booking to a rescheduled date or give you a full refund if this option is not possible.  We will not refund any costs you may incur as a result of the cancellation.