How to engage people in 2025 and beyond: The Tenant Engagement Best Practice Day

Wednesday, 25^th June 2025: 10.00am – 3.30pm. Refreshments and buffet lunch provided

Leonardo Hotel, Cardiff City Centre (*see special ‘distance discount’). 

Get ready for an inspiring day of insights, ideas, and collaboration at our essential Tenant Engagement Best Practice Day. Hear everything you need to know all in one place by joining us this June.

How landlords engage with tenants and communities is changing, so find out about exciting and emerging examples of tenant engagement good practice and leave with ideas to improve engagement for everyone.

You’ll hear from an array of expert speakers as they share their perspectives and ideas for great tenant engagement in 2025, and into the future.

Find out about new practical solutions being used across the sector, to hear the voices of all tenants. Also, how to solve common tenant engagement challenges such as recruitment and hearing from the ‘unheard’.

Join us for our relaxed and informal event, meet some amazing people who are making tenant engagement a success and take away fresh ideas and inspiration. Together, we can create a housing sector to be proud of.

• How and why tenant engagement is changing in Wales
• What do you need to have in place to make engagement work in 2025 and in the future.
• How to engage Young People
• Getting the culture right for engagement 
• What makes a ‘Getting Involved Framework’ work?
• ‘Talking Shops’ how this exciting engagement concept works
• How to recruit for engagement
• How social media is changing and how it can be utilised to engage with tenants.

Who should attend? This annual event is a must for social landlords, residents, third sector organisations, community volunteers, statutory agencies, charities, and voluntary groups, so be part of it and book your place now.

• Places are limited to enable us to offer cabaret style room layout to help with your comfort and networking opportunities.
• We have a special *distance discount on the price to those bookings from organisations based 50 miles or more from the venue.
• We will be holding our Annual Good Practice Awards Ceremony in the evening and so there is a saver option for those wishing to attend both events. More detail on our Awards here

As places are limited, if you would like to secure places for a number of delegates and provide their names and details later, by the closing date, you can do so by downloading and completing this booking form. (T&Cs apply)