Hoarding in Social Housing: how to support tenants to maintain tenancies

Tuesday 9 July: 10.30am – 12.00pm

Hoarding is a complex problem for social landlords and tenants, sometimes resulting in eviction and homelessness. It is time-consuming and costly for the landlord and traumatic for the tenant. This interactive online workshop will explore how to deliver support to tenants using different aspects of support using a more person-centred approach that benefits both tenants and landlords.

Roisin O'Kelly, Head of Service - Platfform will be introducing therapeutic models and approaches, based on Trauma-informed, person-centred support that is provided within social housing and community support throughout Wales. Roisin will be presenting approaches in delivering support to residents facing mental health challenges and assisting people in securing and maintaining tenancies alongside preventing homelessness.

Kayley Hyman Holistic Hoarding:  Join us as we explore hoarding through the lens of mental health and trauma, and consider new best practices in the field to tackle the complex condition of hoarding.  This multi-faceted condition needs a multi-faceted approach, with new philosophies at its centre to promote positive tenancies.

Deborah Fellows Housing and Hoarding Support Manager from NCH will share her wide practical experience of supporting tenants/customers with hoarding behaviours.

Staff who are involved in dealing with tenants in managing homes where hoarding is an issue

• Staff/Board (members organisations): £39
• Staff/Board (non-member organisations): £79

• This is an online workshop via Zoom
• The session will not be recorded

Book your place via this Zoom link: https://us02web.zoom.us/meeting/register/tZ0sdeivrjssGNSJvaY-J4i_YhmYSemOJ09f

• All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
• If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.
• For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links /screens is prohibited. Therefore, each person attending this event must have a separate registration.

We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority