How to be a tenant focused board and board member: The 5 ‘A’s of good tenant focused governance

Thursday, 23rd September 2021: 10.00am – 12.00pm 

Online Training Masterclass

With the Regulatory Framework review anticipated to strengthen expectations around tenant voice how can your board demonstrate it is both tenant and community focussed.

Can your board demonstrate that it truly understands and takes account of the needs, aspirations and priorities of your tenants, service users and community stakeholders?

Can you demonstrate how tenants are effectively involved in your strategic decision making and how the board assures itself on performance based on tenant views?

Ensuring that tenant voices and community insight are at the heart of organisational strategy and decision making is essential for good governance of housing associations.   Join us on this practical and fast paced workshop session to explore how boards and board members can put our 5 ‘A’s of good tenant focused governance into action.

Who’s the session for? The session is suitable for board members, staff, Exec team members, tenants and potential board members.

Cost: £59 members      £99 non members

To book your place, please click on this Zoom link: https://us02web.zoom.us/meeting/register/tZUqdu6urDwrE9bB-_NFURsVlpQvn3wcIiXx

Trainer – David Lloyd

Cancellation Policy – for paid online events

• All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days  before the online event you will incur the full cost.
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
• If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.

TPAS Cymru Right to Cancel

We aim to make sure that all online  events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority.