Thursday 1st May: 10am – 12noon
Be part of this new informative session to find out how using co-creation approaches for tenant engagement can really make a difference through residents and landlord staff working together to create services that work best for everyone.
Find out from our expert speakers from across the UK about how their landlord organisations are using co-creation to improve services, build trust and engage with tenants who have not previously been involved.
We’ll also explore how co-creation can help landlords to respond to latest policy issues and challenges in social housing in Wales, such as WHQS implementation, rent affordability and building safety and in meeting regulatory standards.
Expert speakers include:
Rachel Edwards, Co-creation and Engagement lead at Platform, will tell us why Platform introduced Co-creation into their customer engagement opportunities, how they include customers in the process of developing services from the very beginning, how co-creation works in practice and how it has helped to change the culture at the organisation.
Hear from Lizzie Brown of Greatwell homes about how they are putting Co-creation and Collaboration at the heart of all they do. Find out how they are bringing staff and tenants together using co-creation methods to improve services, including repairs service.
Cost
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Tenants: FREE
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Staff/Board (members organisations): £39+VAT
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Staff/Board (non-member organisations): £79+VAT
Things to know:
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This is an online session via Zoom
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The session will not be recorded
Please note – once you have booked using this link you will receive an email confirmation with the joining link direct from Zoom ([email protected]) The joining link does not come from a TPAS Cymru email address so you may need to check your spam/junk email boxes. The email with joining link also gives you the opportunity to save the details to an electronic calendar, such as Outlook.
Cancellation Policy – for paid online events
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All cancellations for paid events must be made by email to [email protected] If you cancel your place less than 2 working days before the online event you will incur the full cost.
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If you are unable to attend, you can send a substitute delegate at no extra cost. All substitute delegates must be notified to [email protected]
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If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
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Once we have received your cancellation, we will forward you a confirmation of your cancellation.
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For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links /screens is prohibited. Therefore, each person attending this event must have a separate registration.
TPAS Cymru Right to Cancel
We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority
Event Information
Event Title
Co-creation for tenant engagement: making it work
Date
Thursday 01 May 2025, 10:00 - 12:00
Booking Available Until
Thursday 01 May 2025
Early Bird Booking Available Until
Event Type
Webinar
Eligible for
All
Cost
Members: £0.00+ VAT
Non-Members: £0.00 + VAT
Speaker
Guest Speaker
Venue Information
Venue Name
Online
Venue Address
