The Tenant Insight - March 2024

Listening to tenants in Wales: the current key concerns of tenants heard by TPAS Cymru

As the national tenant engagement organisation in Wales, we listen to social housing tenants across Wales about what matters to them and what concerns them with regard to their homes and the communities they live in.

We wanted to share the important insight we’ve heard from tenants recently to help shape and influence decision making to ensure that housing in Wales meets the needs, priorities, and aspirations of tenants.

From this tenant insight we have identified key themes detailed in our The Tenant Insight publication here. These themes provide a snapshot of the opinions and viewpoints on the main areas that are concerning tenants at this time.

This listening and learning forms part of our ongoing conversations with tenants across Wales, and we’ll continue to listen to and share their views.