Don't Serve Notice On The Notice Board

TPAS Cymru has recognised that the way local communities and tenants receive information about local services and community activities is changing, with a shift away from reading traditional local newspapers and newsletters.  In addition, there is a perception that people are increasingly using digital communications methods and new digital technology to both access services and find out local information. With many social landlords looking to use digital approaches to provide information and for tenants to access services we were interested to find out the following:

• What methods tenants use to find out about local information.
• How tenants are using digital technology and on-line services and for what purposes.

To gain this understanding we circulated a survey utilising our Tenant Pulse survey community. 

 

Click here to read full report to see if traditional forms of engagement are still important.